Frequently Asked Questions

The below may answer some questions you have regarding our sleepover parties.
If not, please email us at hello@theslumbersparty.com, or call us at (872) 222-1155, and we will be happy to help.

Have any questions?

BOOKING

  • In order to save the date of your party, we encourage you to schedule as soon as possible, and at least two weeks prior to the event. We understand if you’re throwing a last-minute party, bookings can happen as soon as one week prior to the event, but you will be asked to pay in full.

  • Our tents are typically rented out for 24 hours, though we can negotiate longer and shorter rental times. Additional fees may apply.

  • We’re easy to get in touch with. Feel free to call us, email us, or message us on Instagram, Facebook or TikTok to book your party with The Slumbers.

    email: hello@theslumbersparty.com
    Phone: (872) 222-1155

DELIVERY

  • We offer complimentary delivery in a 15-mile radius of 60062. Outside of that radius, additional charges apply.

  • Setup usually takes 60 to 90 minutes, and next-day pickup takes 30 to 45 minutes.

    Timing can vary depending on your party size and how easily we can access the room.

  • We finalize our weekend schedule two days before your event and will share your setup and pickup time window at that point. Deliveries are typically scheduled between the morning and early afternoon, and pickups are usually planned between late morning and early afternoon the following day.

    We carefully coordinate timing for all parties throughout the weekend and appreciate your flexibility as we organize our schedule.

  • We hope to park directly in your driveway or the curb outside your home. If we need special parking access, we ask that you provide that for us.

VENUE SPACE

  • Each tent setup comes with a twin-size mattress, and we offer two mattress styles for our sleepovers. Both are 75 inches long. The air mattresses are 40 inches wide, and the memory foam mattresses are 30 inches wide. Please note that memory foam mattresses are provided based on availability.

    Depending on your room layout, we can arrange the tents in different ways, including straight lines, aisles, or semi-circles. If you are unsure about your space, you are welcome to send photos or measurements before your event and we will be happy to help guide you.

  • To help us create a smooth and magical setup, please make sure the room is clean and fully cleared of furniture before we arrive. This allows us to begin setting up right away and keeps our schedule on track for all parties that day.

    For everyone’s safety and comfort, we also ask that no pets are in the setup area and that the space is smoke-free.

  • No. All you need to do is send a picture and measurements of the party room so we can plan the best layout.

  • Nope! Leave the busy work to us. We’ll stop by the next morning, tear everything down, and thoroughly clean all of our materials that same day.

  • We ask that your guests bring their own pillows. Blankets, sheets, and mattresses will be provided by The Slumbers. Our supplies are thoroughly cleaned and sanitized beforehand.

SAFETY

  • Each tent is designed for one child to sleep in.

  • Our sleepover parties are designed for kids ages 5 and up, and we also create unforgettable sleepover experiences for tweens, teens, and adults. For safety, anyone under the age of 18 must be supervised by an adult throughout the event.

  • We take cleaning very seriously. All our materials are meticulously cleaned and sanitized after each use. They are then folded and stored away in a dust-free environment until their next party.

  • For safety purposes, we only set up in homes where smoking does not occur.

  • We love furry friends, but we ask that pets stay out of the setup area. This helps protect our equipment and ensures a safe, allergy-friendly environment for all guests.

THEMES

  • We offer a wide variety of beautifully styled themes for kids, tweens, teens, and adults, and we continue to expand our collection throughout the year. You can view all current themes on our website. If you have a specific vision in mind, we are happy to explore options and guide you toward the best fit.

  • The photos on our website are examples of our themes and styling. While specific décor pieces may vary based on availability, the overall look, color palette, and aesthetic of your chosen theme will always stay true to what you see in the pictures.

  • You can book as few or as many tents as you’d like. We don’t have a minimum or maximum, as long as your space can comfortably accommodate the setup. If you’re unsure how many tents will fit, you’re welcome to send us room photos or measurements and we’ll be happy to help guide you.

  • We currently offer indoor sleepover setups only. Keeping our tents, mattresses, and décor indoors helps us maintain the highest standards of cleanliness and ensures every guest enjoys a fresh, comfortable experience.

  • To protect our tents, mattresses, and décor, we ask that all food and beverages stay outside of the tent area. This helps keep everything clean, fresh, and comfortable for all guests.

  • Each tent setup includes a twin-size mattress. Both mattress styles are 75 inches long; air mattresses are 40 inches wide and memory foam mattresses are 30 inches wide. Please note that memory foam mattresses are provided based on availability.

TENTS

PAYMENT

  • When booking a party with The Slumbers, we ask for 50% of the cost upfront, along with a $100 damage deposit. The remaining 50% should be paid seven days before the party.

  • Yes, the $100 damage deposit will be refunded once the equipment has been collected and inspected for damages. This process usually takes 24-48 hours.

  • We accept all major credit cards and Zelle. Credit card payments can be made directly through the contract and invoice links, and Zelle payments can be sent to (872) 222-1155.

  • We offer complimentary delivery for any address within a 15-mile radius of 60062. For any delivery outside of that radius, additional charges apply.

DAMAGES

  • Accidents happen, we understand. There’s a $100 damage deposit in place which we deduct from in the event of damaged or missing goods. If the accrued damages exceed the deposit cost, the customer will be responsible for further compensation.

CANCELLATIONS

  • We understand that plans get cancelled. If this happens, we ask that you let us know as soon as possible. If you cancel within 7 days of the event, your deposit is non-refundable.

  • We’re sorry to hear that and we’d love to reschedule! Your deposit will go towards another party, and we ask that you reschedule within 90 days of the original party date. If you don’t schedule your party within the 90 days your party will be considered cancelled, and your deposit will not be refunded.