Frequently Asked Questions

The below may answer some questions you have regarding our sleepover parties.
If not, please email us at hello@theslumbersparty.com, or call us at (872) 222-1155, and we will be happy to help.

Have any questions?

BOOKING

  • In order to save the date of your party, we encourage you to schedule as soon as possible, and at least two weeks prior to the event. We understand if you’re throwing a last-minute party, bookings can happen as soon as one week prior to the event, but you will be asked to pay in full.

  • Our tents are typically rented out for 24 hours, though we can negotiate longer and shorter rental times. Additional fees may apply.

  • We’re easy to get in touch with. Feel free to call us, email us, or message us on Instagram or Facebook to book your party with The Slumbers.

    email: hello@theslumbersparty.com
    Phone: (872) 222-1155

DELIVERY

  • We offer complimentary delivery in a 15-mile radius of 60062. Outside of that radius, additional charges apply.

  • Setting up your party takes about 60-90 minutes, and only about 30-45 minutes to tear down the next day.

  • We will contact you at least a week before your confirmed party date to schedule a delivery time. Delivery times differ depending on other parties scheduled on that same day. Our standard delivery time is in the morning on the day of your party. We also plan to tear down our equipment the following morning around 10 A.M.

  • We hope to park directly in your driveway or the curb outside your home. If we need special parking access, we ask that you provide that for us.

VENUE SPACE

  • Each tent comes with a twin-sized mattress measuring 6 feet long by 4.5 feet wide. Depending on where the tents are set up, we can lay out your party in a number of different ways, ranging from aisles to semi-circles, or a traditional straight line.

  • Our goal is to provide a magical and memory-filled experience for all attendees. To do this, we ask that the room is cleaned and cleared of all furniture. We also ask that there be no pets or smoking held near the event location.

  • No. All you need to do is send a picture and measurements of the party room so we can plan the best layout.

  • Nope! Leave the busy work to us. We’ll stop by the next morning, tear everything down, and thoroughly clean all of our materials that same day.

  • We ask that your guests bring their own pillows. Blankets, sheets, and mattresses will be provided by The Slumbers. Our supplies are thoroughly cleaned and sanitized beforehand.

SAFETY

  • Each tent is designed for one child to sleep in.

  • Our parties are catered to children ages 5 and up. Anyone under the age of 18 must have adult supervision.

  • We take cleaning very seriously. All our materials are meticulously cleaned and sanitized after each use. They are then folded and stored away in a dust-free environment until their next party.

  • For safety purposes, we only set up in homes where smoking does not occur.

  • Furry friends are a friend to all, but we ask that you keep pets away from our tents in order to protect the equipment and prevent other kids from having allergic reactions.

THEMES

  • We have a wide variety of themes and we’re always adding more. Feel free to suggest a theme and we can brainstorm together to try and come up with a specific theme for your party.

  • The photos are examples of our themes and styles, they may vary depending on stock and location.

  • The minimum number of tents required for a party is 2. The maximum is dependent on how big your party space is.

  • Of course! Camping under the stars always adds an extra layer of fun.

  • We ask that you don’t bring food or beverages in our tents to avoid damaging any materials.

  • Our standard tent is 5.5 feet tall, 6 feet long, and 4.5 feet wide. We also have a family-sized tent that stands 7.32 feet tall, 6.6 feet long, and 6.6 feet wide.

TENTS

PAYMENT

  • When booking a party with The Slumbers, we ask for 50% of the cost upfront, along with a $100 damage deposit. The remaining 50% should be paid seven days before the party.

  • Yes, the $100 damage deposit will be refunded once the equipment has been collected and inspected for damages. This process usually takes 24-48 hours.

  • We accept all major credit cards, check and Zelle.

  • We offer complimentary delivery for any address within a 15-mile radius of 60062. For any delivery outside of that radius, additional charges apply.

DAMAGES

  • Accidents happen, we understand. There’s a $100 damage deposit in place which we deduct from in the event of damaged or missing goods. If the accrued damages exceed the deposit cost, the customer will be responsible for further compensation.

CANCELLATIONS

  • We understand that plans get cancelled. If this happens, we ask that you let us know as soon as possible. If you cancel within 7 days of the event, your deposit is non-refundable.

  • We’re sorry to hear that and we’d love to reschedule! Your deposit will go towards another party, and we ask that you reschedule within 90 days of the original party date. If you don’t schedule your party within the 90 days your party will be considered cancelled, and your deposit will not be refunded.